Privacy

OUR PRIVACY POLICY, YOUR PRIVATE DATA

This privacy policy was published 20th May 2018.

We care about your privacy and take every precaution to protect your private data. We never sell your private data, but it’s important to us that you know what happens to your private data once you consent to us having it.

In this privacy notice, when we refer to “we”, “we are”, or “our” we’re referring to the LaZenia.com community website. That’s who we are.

Who we are

We are LaZenia.com. We’re a community website in Spain’s Costa Blanca South, and it’s our objective to promote news and local information about our area, with the aim of improving public knowledge with regard to the benefits of living in, or visiting the locale, and the businesses and facilities available here.

We are currently a non-profit organisation formed by a small but dedicated local team of enthusiastic creative writers, website and social media engineers. Our anonymity is important to us, as it allows us to provide unbiased reporting on local issues and facilities that are important to people who live or visit this part of Spain.

Our website is evolving everyday, and it’s possible that we might become a commercial business in the future. But like every website out there it’s important for us to be compliant with the EU General Data Protection Regulations and other laws and regulations that concern the handling and processing of private data both in the EU and in Spain itself.

That’s why we have appointed a data manager. If you have any concerns about our use of your data, or you wish to exercise your rights to withdraw consent for us to use or retain your private data, please contact our data manager via the details below …

Data Manager Mandy Harrison
Address The Postbox 21, Local Comercial 1
Ciudad Quesada
Alicante 03170
Telephone (+34) 693.530.494
Email mail@lazenia.com
Website www.lazenia.com

Your private/personal data and why we collect it

When you contact us via our website, or when you leave comments on our website, we collect the name you give us, the email address you give us, your message or comment, your browsers user agent string (for spam detection), and the IP address of your computer or device.

For comments, an anonymized hash may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here https://automattic.com/privacy/.

We may choose to publish your comments on our website subject to approval, and your comments will appear at the bottom of the editorial feature that you commented on, along with the name you gave us, your chosen Gravatar profile picture, and the date and time that you submitted your comment.

Your comment will remain on our website permanently, and the personal data you provided will remain on our website indefinitely.

We never publish your email address, we don’t use your personal data for any other reason, and you can ask us to remove your comment at any time in the future. If you ask us to delete a comment that you have made, we will also delete all the information we hold about you (your personal data) from our electronic systems.

If you submit information and personal data to us via the contact page on our website, or if you contact us via email, we will keep the information only as long as is required to provide the information or service you asked us for, or for a maximum of one calendar year.

We use Google Analytics which provides us with non-personal data, that is, bulk anonymous data which doesn’t allow us to identify you personally. You can read Google’s privacy policy here https://policies.google.com/privacy.

We use the personal data you provide, and the non-personal data we collect, solely to improve our website for future visits and visitors, and to understand the preferences and interests of our audience.

We don’t send out direct marketing emails or any other kind of digital advertising, but if this changes in the future we will ask for your specific consent on our website to opt-in to receive emails from us.

Your personal data and your rights

You have the right to request an exported file containing the personal data we hold about you, including any data you have provided to us. If we don’t hold any personal data about you (apart from the data you give us when you contact us), we will let you know via email.

Alternatively, you can contact us or our data manager at any time in the future and remove consent to use any of your personal data, or ask us to change the way we use your personal data.

If you tell us you want to exercise your legal right to remove your consent for us to use your personal data, we will permanently delete all of your data from our website within 48 hours of receiving your instruction.

This does not include any data we are obliged to keep for administrative, legal, or security purposes, and your personal data might still exist in one of our backups.

We back up our website at regular intervals and hold that archived data for a maximum of six months. Our archived backups are stored securely offline in Spain, and held only for emergency purposes and never for any other reason.

Where we send your private data

We abide by all current laws and regulations concerning the use and processing of private data, both here in Spain and throughout the EU.

Our website is hosted in Spain, however your personal data may be transferred outside of the EU depending on how you interact with our website, and your choice of email provider.

Where we can exercise control over the routing of your private data that might cause your data to leave the EU, we ensure that our website subsystems meet the requirements of the US/EU Privacy Shield.

Protecting your data and your privacy

We take all measures reasonably necessary to protect against the unauthorized access, use, alteration, or destruction of potentially personally identifying data.

We work to ensure that all our systems, including subsystems of our website, protect your personal data to European data protection standards, to provide the most up to date safeguards technically possible, including the installation and maintenance of anti-virus software and other technical measures to protect your private data.

Your private data is only ever made available to our employees on a need to know basis. We ensure that all of our employees are highly skilled professionals, and each is bound by a legally binding and enforceable confidentiality agreement.

We do not pass your private data to any other third party unless it is necessary to do so for you to browse and interact with our website, for the day to day administration of our website, for providing information or a service you have asked us for, or unless we are required to do so by law.

How we use cookies

A cookie is a small piece of data sent from a website and stored on the user’s electronic device by the user’s web browser while the user is browsing.

Our website uses cookies to function properly, to record your preferences (for instance your choice of language or your log in details if you opt to store them), and to improve the user experience whilst on our website.

We don’t use cookies that track you once you have left our website, but depending on the settings and operating system of your device, our cookies might remain on your device.

If you leave a comment on our site you may opt-in to saving your name, email address and website (if you have one) in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will remain on your device for one year.

You can control or remove cookies from your device using a third party extension or plugin, or you can choose not to accept cookies when you visit our website for the first time.

For more information about cookies please visit https://www.aboutcookies.org.uk/.

If you have any questions about our privacy policy, please get in-touch with our data manager or contact us and we’ll do everything we can to help you. Alternatively, you can get more information about the General Data Protection Regulations by following the link below …

https://ec.europa.eu/info/law/law-topic/data-protection_en